We seek an experienced, detail-oriented, and proactive Infrastructure Operations Manager to oversee NOV s global infrastructure support, including servers, storage, virtualization platforms, Azure cloud environments, and core data center services. The Infrastructure Operations Manager will focus on team execution, issue resolution, infrastructure health, monitoring, incident response, and continuous service improvement of the server and storage infrastructure. This role is critical in ensuring the availability, performance, and scalability of NOV s infrastructure across over 550 global locations. Guided by industry best practices and a focus on reliability, security, and modernization, this leader will ensure alignment with broader IT infrastructure strategies and business objectives.
The ideal candidate will be highly organized and collaborative, possess robust operational leadership skills, and demonstrate proven experience managing complex, multi-platform infrastructure environments, including hybrid on-prem and Azure-based cloud systems.
Responsibilities:




- Lead and manage the global Infrastructure Operations support team, fostering a collaborative, proactive, and high-performance environment.
- Develop, mentor, and coach operations personnel, ensuring continuous skills development and team engagement.
- Coordinate closely with infrastructure engineering, security, and networking teams to support shared goals and aligned operations.
- Ensure daily infrastructure operations, including server support, virtualization management, storage maintenance, and Azure environment oversight are handled efficiently and reliably.
- Manage incident resolution, service requests, and proactive maintenance across global infrastructure environments.
- Implement and manage policies and procedures that ensure secure, stable, and efficient infrastructure operations.
- Ensure timely incident response and clear communication to minimize disruption.
- Monitor adherence to SLAs, proactive

📌 Infrastructure Operations Manager (Kochi)
🏢 RIG Technologies
📍 Kochi