RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
- Manage all administrative and technical aspects of the Workday LMS system, including uploading content, creating courses & curricula on the LMS, testing, assigning, maintaining, and reporting on learning content
- Maintains data integrity for the LMS, such as course descriptions, course or class changes, training content, materials, user groups, etc.
- Serve as Tier 2 end-user support (application support, e-learning,



training support requests, and other areas as requested).
- Serve as LMS subject matter expert and liaison with Global Learning COE.
- Document of customer interactions in a ServiceNow case management system by creating, tracking, and resolving cases as well as time involved.
- Run and manage regular reporting dashboards and ad-hoc reporting requests.
- Create and run regular reports for certifications, and other enablement efforts.
- Make recommendations for future improvements to content management, workflow processes, and user experience.
- Manage Knowledge Articles and Standard job aids.
- Collaborates in current and future system enhancements, configuration changes in alignment with changing business needs.
- Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA.
- Ensure all process trainings have been attended, queries raised and clarified to execute smooth flow of

📌 Analyst - Workday Learning Administrator (Bengaluru)
🏢 Collins Aerospace
📍 Bengaluru