We are hiring enthusiastic and customer-focused professionals for our International Voice Process team.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally.
- Assist customers by resolving queries, providing accurate information, and delivering prompt solutions.
- Maintain a high standard of customer service and communication.
- Accurately document customer interactions in the system.
- Meet quality, productivity, and performance targets.
- Follow company policies and ensure customer satisfaction at every interaction.
Requirements:
- Excellent verbal communication skills in English.
- HSC/Graduate can apply.
- Freshers and experienced candidates are welcome.
- Willingness to work in rotational, UK, US, or Australian shifts.
- Basic computer knowledge and solid problem-solving skills.
- Positive attitude with a customer-first approach.
What We Offer:
- Competitive salary with attractive incentives.
- 5-day working week (depending on the process).
- Paid training and career growth opportunities.
- Friendly and professional work environment.
- Transport facility (for eligible shifts, depending on the process).
- Immediate joining opportunities.
Location: Mumbai
Experience :Freshers & Experienced
Industry : International BPO / Customer Service
Contact - Shreya / (HIDDEN TEXT)
📌 International Voice Process (Navi Mumbai)
🏢 Important Business
📍 Navi Mumbai
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