The Sr. Analyst, US Consumer Services Risk ID & Assessment:
- Assist in additional identification of risks throughout business processes and systems (along with business process owners)
- Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)
- Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events
- Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
- Support thematic risk reporting (levels, trends, causes)
- Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)




- Support BU with identification of risks and spotting areas where product changes or improved controls may be required within Current Product Governance (NPG)
- Support risk management practices within the business
- Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring
- Maintain risk profiles and an updated risk register(s)
- Support sharing insights, better practices, themes, etc. across the enterprise

Required Qualifications:
- 2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
- project management, communication, and interpersonal skills
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
- Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk

📌 Data Analytics Lead (Gurugram)
🏢 American Express
📍 Gurugram