Job description
- The Infrastructure Engineer is responsible for the technical direction of Network Platforms within a portfolio, providing consulting expertise, leveraging business and technical knowledge to support business strategies and deliver business value.
- Plays an integral role in building and enhancing the network infrastructure required to support the platform(s) or set of applications in terms of robustness, scalability, availability and efficiency.
- Works with Technical and Business Architects to ensure developments support the business and IT strategic plan.
- Performs as a high-level, Technical SME (subject matter expert) for the Global Network Infrastructure at American Express
- Has robust troubleshooting skills to resolve high-severity, business-impacting outages and incidents
- Has responsibility for the technical direction of the platform(s)/applications within the supported portfolio
- Works with architecture consultants to ensure Infrastructure build aligns to business and IT strategy




- Partners with the American Express Technology architecture teams in determining a practical adaptation of enterprise standards through informal feedback sessions
- Coaches and mentors less experienced colleagues as required
- Participates in relevant network communities
- Works with the Directors of Business and Technical Architecture to identify technical solutions and business process improvements in support of the business and IT strategic direction
- Manages (monitors and addresses) third party work in terms of quality and adherence to standards
- Ensures accurate asset information is recorded/documented for the platform/application supported
- Expert level knowledge in networking protocols like TCP/IP, OSPF, and BGP is required
- Expert level knowledge in switching technologies like Spanning tree, Port Channels, VPCs, Ethernet is required
- Expert level knowledge in packet capture analysis
- Expert level Knowledge of Application Delivery Controllers / Lo

📌 Senior Infrastructure Engineer II (Gurugram)
🏢 American Express
📍 Gurugram