The Manager, US Consumer Services Specialized Risk Management will:
- Support subject matter expects in sharing of knowledge/guidance and participate in conversations with BU on associated topics
- Assist in ensuring all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams
- Facilitate activities to comply with enterprise policies and programs pertaining to specific risk types (e.g., AEMP10 Third-Party Management policy)
- Assist more senior team members in supporting with design/ enhancement of BU procedures /standards by providing topic-specific insight
- Support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs
- Support developing and maintaining a repository of topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise




- Support more senior team members with design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within US Consumer Services
- Support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas, and gather broader input on the area of risk
- Support more senior team members in compiling and reviewing topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes
- Assist in advising topical risk strategies and procedures to align with changes in the business workplace and regulatory landscape, and frequently review
- Support sharing insights, better practices, themes, etc. across the enterprise

Required Qualifications:
- 4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities
- Excellent Project management, communication, and

📌 Manager - US Consumer Services Control Management (Gurugram)
🏢 American Express
📍 Gurugram