We are hiring an mid-level operations business manager who supports the broader operations team, playing a vital role in the daily management and efficiency of business operations. This role focuses on assisting senior management with operational oversight, process optimization, and performance monitoring. It's an excellent position for learning about complex operations while contributing to their execution.
Responsibilities :
1. Operational Support
· Assist in Process Improvement: Work with the operations team to identify areas for improvement in workflows and processes.
· Propose enhancements to streamline operations and increase efficiency.
· Daily Operational Oversight: Help manage day-to-day operational tasks, including monitoring workflows, handling operational issues, and ensuring processes run smoothly.
· Coordination: Coordinate between teams (Global Operations, Business, Project Managers, Risk, Compliance & Technology) to ensure timely execution of operations and resolve any bottlenecks.
2. Reporting & Data Management
· Data Collection & Analysis:



Gather and analyze operational data to track performance metrics (KPIs). Identify trends and provide insights to senior management.
· Management Reporting: Assist in preparing regular reports for senior management, including operational performance, risk status, and key project updates.
· Dashboard Maintenance: Update and maintain operational dashboards to provide real-time insights into business operations.
3. Risk Management & Compliance Support
· Assist with Risk Monitoring: Help monitor and assess risks within the operations. Support in implementing risk controls and ensuring compliance with regulatory standards.
· Regulatory Compliance Support: Ensure that the team follows established policies and procedures that align with regulatory requirements. Assist in compliance audits by gathering and preparing necessary documentation.
· Issue Escalation: Identify potential operational issues and escalate them to sen

📌 Manager I, Agency and Trustee Services (Bengaluru)
🏢 Kroll Associates India Private
📍 Bengaluru