- Serve as the dotted-line leader for the India-based Experience (EX) organization guiding, aligning, and energizing a multidisciplinary team of design leaders, researchers, product content experts, and design operations leads.
- Define and drive the India UX vision, helping shape a compelling UX vision and strategy for the India org in alignment with global priorities, ensuring local excellence contributes to global impact.
- Foster a unified, strategic UX approach leading efforts to drive cohesion and consistency in EX across product teams by collaborating closely with global design, research, and content counterparts.
- Champion design quality and operational rigor. Elevate the quality of product experiences by strengthening design standards, review rituals, and global processes across India and beyond.
- Build a strong internal and external EX brand: Partner with the India UX leadership team to position EX India as a creative, cutting-edge, and sought-after organization attracting top talent, boosting retention, and strengthening our presence in the broader design and tech ecosystem.




- Represent EX at the highest levels: Act as a key EX voice in executive briefings, customer engagements, and strategic forums bringing the value of design to the forefront of business and product conversations.
- Mentor and grow leadership: Cultivate the next generation of UX leaders in India through coaching, sponsorship, and strategic development planning.

CRM Industry Product Design lead:
Design Leadership Vision
- Define and drive the UX vision for CRMI products, ensuring best-in-class user experiences across mobile, desktop, and emerging modalities.
- Champion user-centered design, design thinking, and AI-driven experiences that improve productivity and customer satisfaction.
- Raise the bar for design quality across interaction design, visual design, and multimodal experiences.
- Stay ahead of industry trends, emerging technologies, and AI innovations to inform strategy, defin

📌 Senior Director, Product Design (Secunderabad)
🏢 ServiceNow
📍 Secunderabad