The Senior ER Partner is a key partner to the Global Human Resource Business Partners (HRBPs); Global Employment Law Team; Diversity, Equity, and Inclusion Team; and Global Safety & Security Team. The ER Partner provides advice and counsel to employees, managers, leaders, and HRBPs related to performance management challenges, interpersonal conflict, conduct issues, and various other employee relations matters as needed. The ER Partner supports the completion of investigations and grievance processes, ensuring they are conducted in a thorough, neutral, and timely manner, and partnering with Global Employment Law as necessary and/or appropriate. The ER Partner identifies broader employee relations issues across the enterprise, partnering cross-functionally with COE s to recommend, implement, and effectuate improvements to the employee experience through consistency and compassion and with a scalable approach.
What You Get To Do




- Bring our People Pact to life as you support the delivery of Employee Relations programs to an audience of managers and employees; serve as a first point of contact for managers regarding performance concerns, conflict management, and other Employee Relations matters; maintain and update internal Employee Relations Case Management (ERCM) tracker.
- Advise and counsel managers and HR partners on the enterprise performance philosophy; serve as an initial point of contact for managers regarding performance concerns; provide resources and training materials to help inform managers and employees and provide guidance on best practices; coach and train managers on how to thoroughly and meaningfully documenting feedback conversations.
- Act as a key thought partner to HRBPs around employee interpersonal challenges, conduct issues, leadership concerns, etc. in their respective organizations; provide feedback, advice and support to employees, managers, and leaders across the enterprise regarding interpersonal conflict, conduct concerns/issues, leaders

📌 Senior Employee Relations Partner (Ahmedabad)
🏢 ServiceNow
📍 Ahmedabad