As a director, you will be essential to drive customer satisfaction by delivering tangible business results to the customers. You will be working for the Enterprise Data Organization and will be an advocate and problem solver for the customers in your portfolio as part of the Collection Platforms and AI team. You will be using communication and problem-solving skills to support the customer on their automation journey with emerging automation tools to build and deliver end to end automation solutions for them.
Team - Collection Platforms and AI
- Enterprise Data Organization s objective is to drive growth across S&P; divisions, enhance speed and productivity in our operations, and prepare our data estate for the future, benefiting our customers.
- Therefore, automation represents a massive opportunity to improve quality and efficiency, to expand into recent markets and products, and to create customer and shareholder value. Agentic automation is the next frontier in intelligent process evolution, combining AI agents, orchestration layers,



and cloud-native infrastructure to enable autonomous decision-making and task execution. To leverage the advancements in automation tools, it s imperative to not only invest in the technologies but also democratize them, build literacy, and empower the work force. The Collection Platforms and AI
- teams mission is to drive this automation strategy across S&P; Global and help create a truly digital workplace. We are responsible for creating, planning, and delivering transformational projects for the company using state of the art technologies and data science methods, developed either in house or in partnership with vendors. We are transforming the way we are collecting the essential intelligence our customers need to do decision with conviction, delivering it faster and at scale while maintaining the highest quality standards.

What we re looking for
You will lead the design, development, and scaling of AI-driven agentic pipelines to tr

📌 Director, Collection Platforms and AI (Gurugram)
🏢 Security and Intelligence Services
📍 Gurugram