We help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your wellbeing and truly belong What s in it for you Constant learning skill growth great perks and a team that wants you to grow and succeed What you ll do SAP is seeking an experienced SAP Lead Basis Consultant to take ownership of Basis AMS Service delivery across a complex SAP landscape for multiple customers The candidate needs to possess strong SAP Basis expertise excellent communication skills and should have led a delivery team of 10 members Key Responsibilities Oversee the delivery of the AMS services by the team for the customer in alignment with the scope providing support services across SAP environments including ECC 6 0 S 4HANA CRM SCM BW 4HANA Always ensures SLA adherence and Process compliance as per SAP standards Plays a pivotal role in Technical Service delivery with seamless collaboration with other SAP Teams to drive agile resolution of critical issues Expert in guiding the team on troubleshooting activities in Basis Security and Data growth aspects of the SAP applications Focus on Innovation and Continuous improvement Leverage AI based automations to be weaved into service delivery Quality Assurance - Deliverables documentation are maintained for each service component Maintain Shift rotations and oversee seamless handovers to maintain service continuity Do Risk identification and prepare mitigation or response plan Responsible for management reporting on monthly basis - Internal and Customer Act as first point of escalation for the service delivery Lead the Delivery team from Basis point of view Participate in customer calls identify focus area and consult client in critical areas Drives RCA Based approach

📌 Business Processes Principal Consultant 15-20 Years Bangalore/ Pune Sap Basis/ecc/crm/s/4 Hana/bw
🏢 SAP
📍 Pune