Specialist, Technical Support Engineering (Bengaluru)

Specialist, Technical Support Engineering (Bengaluru)

13 Aug
|
Jones Lang Lasalle
|
Bengaluru

13 Aug

Jones Lang Lasalle

Bengaluru

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Key Responsibilities Support the daily operations of critical data Centre facilities globally ensuring compliance with JLL and LSEG policies and financial regulatory requirements Coordinate and track preventative and reactive maintenance schedules including vendor management and contractor oversight Enforce rigorous access control procedures to maintain site security and regulatory compliance Maintain detailed records and logs for work orders incidents risk assessments and maintenance activities Liaising with internal and external technical teams through to request resolution Assist in incident management by responding to alarms raising tickets documenting incidents and supporting root cause analysis investigations Ensure operational tasks such as remote hands activities racking patching cable management equipment decommissioning are completed efficiently and accurately Support internal and external audits by preparing documentation and assisting in compliance verifications Participate in the improvement of site procedures SOPs EOPs MOPs and operational best practices Promote a culture of health safety and risk management in accordance with JLL and client standards Qualifications and Experience Understanding of IT hardware servers network devices storage systems and data centre environments Familiarity with DCIM tools and incident management ticketing platforms Robust organizational skills with meticulo

📌 Specialist, Technical Support Engineering (Bengaluru)
🏢 Jones Lang Lasalle
📍 Bengaluru

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