- Solid leadership, communication, interpersonal skills.
- Proficient in MS Excel & Advanced Excel.
- Hands-on experience with Smartflow, CRM platforms, Freshdesk, Jira.
- Experience in customer query management, ticketing, workflow tracking.
Required Candidate profile
- 4 to 7 years of experience in Customer Service/Operations within Banking, NBFC, or Financial Services.
- Minimum 2 years of team handling or supervisory experience.
-Bachelor's degree in BA, Finance
📌 Customer Support Manager (Kolkata)
🏢 Bridgexcel
📍 Kolkata
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