Skill required: Order to Cash - Collections Processing

Designation: Order to Cash Operations Analyst

Qualifications: BCom

Years of Experience: 5 to 8 years

Language - Ability: English(Domestic) - Proficient

What would you do
You will be aligned with our Finance Operations vertical and will be calling customer to collect on the outstanding receivable, reconcile the account, work on disputes to resolve them. work with internal departments. work on unapplied payments and credits. prepare daily/ weekly and monthly reports. Coordinate meetings with sales, business, client to resolve the past due receivables.
Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes :- ("Order to Cash","Cash App","Collection Dispute",Billing, "Deduction")
Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances,



prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).

What are we looking for

- Problem-solving skills

- Ability to establish robust client relationship

- Ability to handle disputes

- Strong analytical skills

- Written and verbal communication

advance excel, making reports, collections analysis, PPT for governance decks

Roles and Responsibilities:

- In this role you are required to do analysis and solving of lower-complexity problems

- Your day to day interaction is with peers within Accenture before updating supervisors

- In this role you may have limited exposure with clients and/or Accenture management

- You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments

- The decisions you make impact your own work and may impact the work of others

- You will be an individual contributor as a part of a team, with a focused scope of work

- Please note that this role may require you to work in rotational shifts

Qualification BCom

📌 Order To Cash Operations Analyst (Mumbai)
🏢 Accenture
📍 Mumbai