Role & responsibilities

Web Publishing & Maintenance

- Oversee day-to-day website operations, including content publishing, updates, and quality assurance across CMS platforms such as WordPress, AEM, and Contentful
- Establish and optimize content governance, workflows, and publishing standards
- Ensure website content is accurate, compliant, SEO-friendly, and up-to-date.

Web Development Oversight

- Collaborate with engineering teams to plan, prioritize, and deliver new features and enhancements
- Provide guidance on frontend technologies (HTML, CSS, JavaScript) and best practices
- Oversee QA, testing, and release management processes to ensure high-quality deployments.

Migration & Transformation Projects

- Lead end-to-end website migration initiatives(e.g., CMS upgrades, platform re-platforming)
- Manage content mapping, URL structuring, and implementation of 301 redirects
- Ensure SEO preservation, performance continuity, and minimal business disruption during migrations,

Team Leadership & Resource Management

- Lead, mentor, and manage a team of web producers, content editors, and/or junior developers
- Drive resource planning, workload allocation, and performance management
- Foster a culture of collaboration,



accountability, and continuous improvement.

Performance Optimization & Analytics

- Monitor and analyze website performance metrics including traffic, engagement, and conversions
- Identify opportunities to improve site speed, UX, and accessibility

Partner with analytics teams to implement data-driven optimization strategies

Experience Required:

- 10+ years of experience in web operations, digital platforms, or web project management.

Required Skills

- Strong hands-on experience with CMS platforms such as WordPress, AEM, or Contentful
- Solid understanding of web technologies including HTML, CSS, JavaScript, and web architecture
- Proven experience managing complex web projects using Agile/Scrum methodologies
- Robust knowledge of web performance metrics (Core Web Vitals, page load speed, SEO fundamentals)
- Demonstrated experience in leading website migrations and digital transformation initiatives
- Excellent stakeholder management, communication, and leadership skills
- Experience with enterprise-level CMS or Digital Experience Platforms (DXPs)

📌 Web Ops Manager (Mumbai)
🏢 eClerx
📍 Mumbai