About the company: Zeitgeist Retail Pvt. Ltd (ZRPL) is a leading Indian e-tailer in the Consumer Electronics space. Trusted by some of the largest brands, ZRPL is an end-to-end E-Commerce Services provider.
For more info visit www.zrpl.co.in
Responsibilities:
- Respond to customer queries via email and calls.
- Resolve customer issues effectively and professionally.
- Coordinate with internal teams for timely resolution.
- Maintain records of customer interactions.
Requirements:
- Graduate in any stream.
- Good verbal and written communication skills.
- Attention to detail and problem-solving ability.
- Proactive and team-oriented mindset.
- Prior customer support experience is a plus.