About Our Client

Our client is a series A funded SaaS product organisation targeting the mid market segment in the US market.

Job Description
- Own and grow a portfolio of US-based customer accounts, driving customer satisfaction, retention, and long-term success.
- Build trusted relationships with key stakeholders and act as the primary post-sales point of contact.
- Drive renewals, identify expansion opportunities, and contribute to revenue growth through upsell and cross-sell motions.
- Partner closely with Sales, Product, and Leadership teams to ensure customer needs are addressed and business outcomes are delivered.
- Gather customer feedback and advocate for product improvements and roadmap enhancements.
- Help build and scale the account management function by establishing processes, playbooks, and best practices.

The Successful Applicant
- 4-10 years of experience in Account Management




- Proven experience managing and growing B2B customer accounts.
- Experience working with customers in the US market.
- Strong commercial acumen with exposure to renewals, retention, and expansion motions.
- Excellent stakeholder management and communication skills.
- Experience in a high-growth SaaS startup environment is highly preferred.
- Comfort working in an ambiguous, hands-on, and highly team-oriented setting

What's on Offer
- Opportunity to be the first Account Manager in the company.
- High visibility with founders and leadership team.
- Significant ownership and influence on customer strategy.
- Ability to build processes and shape a function from its early stages.
- Work with a rapidly scaling SaaS business serving the US market.

📌 Founding Account Manager (Bengaluru)
🏢 Michael Page
📍 Bengaluru