DESCRIPTION Job summary At Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We re seeking a Team lead for our Delivery center In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan Title Team Lead Location Hyderabad Essential Functions - Training Deliver training coaching of Amazon processes products operating model and SOP to Associates Work on the ground to enable network with new product launches and partner with the operations and other teams Reporting Maintaining publishing routine reporting on the current performance business with Amazon Publish recommendations and action plans based on data Reporting the overall Network Health in the assigned territory Team Management Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring Driving team of associates for managing their targets Set proper expectations provide clear status communications and manage relationships with the associates Work with process associates station team to improve operational aspects of their business in providing a excellent delivery experience and consistently enhance efficiency Handling day to day operational escalations and be available to round the clock to manage the issues Internal External Stake holder management Support station operations and or customer deliveries Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills Ability to communicate and explain to individuals the team what needs to be achieved for the Delivery Center Amazon to