Senior Product Manager Freight Forwarding Operating System Role Overview We are seeking a seasoned Product Manager to lead the development of our end-to-end supply chain operating system The ideal candidate will possess a strong product management background and a deep understanding of the freight forwarding industry You ll be responsible for defining the product vision strategy and roadmap ensuring we build a platform that empowers our customers to make better faster supply chain decisions with confidence Responsibilities Define and drive the product strategy for our end-to-end supply chain operating system This includes platform-level UX customer-facing intelligence layers application modules workflow orchestration and LLM-powered experiences with a specific focus on modules related to shipment management customs brokerage and financial settlement Gather insights through direct engagement with external users to inform feature development and prioritization including understanding customer needs around consolidation strategies insurance and compliance Develop and own the product roadmap prioritizing high-impact features and enhancements that streamline the end-to-end shipment lifecycle management ensuring clarity on what gets built and why Work closely with engineering teams to translate requirements into scalable technically feasible solutions Stay ahead of emerging trends in user experience decision automation applied AI LLMs and intelligent workflow platforms Ensure the freight forwarding platform delivers an intelligent usable and responsive experience that empowers customers to make better faster supply chain decisions with confidence by providing a explicit real-time view of shipments across multiple modes and carriers allowing customers to easily track trace and manage exceptions Requirements 7 years of product management experience with a strong track record of delivering complex enterprise SaaS or AI-powered platforms with consumer-grade UX Experience in inte