About the Role We are seeking a detail-oriented proactive and hands-on Recruiting Operations Project Manager to serve as the right hand to our Head of Recruiting This role is ideal for someone who thrives in a fast-paced tech-forward workplace and enjoys both strategic oversight and tactical execution You ll drive hiring efficiency set clear KPIs and timelines for both internal and external delivery and ensure seamless collaboration between recruiters hiring managers and cross-functional stakeholders This is a player-coach role meaning you ll not only design and manage processes but also roll up your sleeves to solve problems and elevate candidate quality About Us We are a high-growth Business Process Outsourcing BPO company redefining operational excellence We embed technology and innovation into everything we do including how we recruit top-tier global talent for ourselves and our clients Key Responsibilities Drive Recruiting Project Execution Oversee end-to-end recruiting operations across multiple roles departments and client engagements Set and enforce KPI targets and delivery timelines for open roles Act as Player Coach to team to help them optimize talent delivery in terms of quality and speed Track progress against hiring goals and resolve bottlenecks early Team Enablement Leadership Conduct regular check-ins with recruiters to monitor progress problem-solve and provide hands-on guidance when mandates stall Act as a thought leader to recruiting leads and the Head of Recruiting on how to improve speed and quality of hires Process Optimization Tooling Standardize and improve workflows intake processes and candidate pipelines Own usage and optimization of the ATS Greenhouse Lever JazzHR etc Partner with leadership to roll out new tools and training across the recruiting team Data Analytics Build dashboards to track recruiting funnel metrics time-to-fill quality-of-hire and recruiter productivity Deliver regular reports and insights to stakeholders to drive in