- Manage end-to-end recruitment for front-line and mid-level sales positions (TM, SO).
- Handle bulk hiring drives in line with approved budgets, ensuring adherence to cost and timeline targets.
- Coordinate with the Talent Acquisition team to ensure smooth onboarding and early integration of recent hires.
- Coordinate pre-joining formalities and ensure a smooth candidate experience.
- Prepare and release offer letters, appointment letters, and other onboarding documents
- Maintain recruitment and onboarding MIS, dashboards, and tracker reports.
2. Employee Relations & IR Management
- Handle employee relations and IR issues within the sales workforce in coordination with zonal and HR leadership.
- Ensure consistent communication and grievance redressal mechanisms across regions.
- Promote a transparent, fair, and engaging work culture.
3. Learning & Development
- Identify training needs and coordinate selling skills and product knowledge training for front-line and TM levels.
- Conduct or co-facilitate training programs based on prior experience in sales capability building.
- Track and assess the effectiveness of training interventions.
4. Performance & Productivity Management
- Support the sales team in goal setting, performance tracking, and productivity reviews.
- Analyze data from SFA, DMS, and M-Assist tools to identify trends, performance gaps, and actionable insights.
- Recommend interventions to improve efficiency and field effectiveness.
5. HR Operations & Compliance
- Ensure HR processes (confirmation, transfers, exit formalities, etc.) are implemented effectively within the sales organization.
- Partner with HR Operations for payroll and attendance accuracy.
- Maintain compliance with HR policies and procedures across zones.