Company Description Launched in 2007 by Aloke Bajpai Rajnish Kumar ixigo Le Travenues Technology Limited is a technology company focused on empowering Indian travellers to plan book and manage their trips across rail air buses and hotels ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence The ixigo ConfirmTkt and AbhiBus apps allow travellers to book train tickets flight tickets bus tickets hotels and cabs and provide travel utility tools and services developed using in-house proprietary algorithms and crowd-sourced information With over 54 crore Annual Active Users in Fiscal 2025 ixigo is the leading OTA for Next Billion Users in India For more information please visit http www ixigo com Roles Responsibilities ixigo is looking for a creative analytical and intuitive person with a strong understanding of driving loyalty retention using non-traditional unproven and innovative marketing methods The person should be comfortable in an all hands on deck environment loves solving problems and can thrive in a startup culture As a retention manager at ixigo you will own the entire customer lifecycle for one or more products at ixigo You will also Build automated retention playbooks onboarding win-back referral loops etc Work on building an all-new loyalty program from scratch tiers rewards gamification the works Run A B tests and cohort analysis to optimize increase customer lifetime value You will work on increasing conversions reducing drop-offs throughout the user funnel Track and report on Performance KPIs across all engagement retention channels to optimize ROI Driving usage and engagement growth for ixigo s apps Suggesting product tweaks and integrations that can drive hyper viral growth Culling out stuff that isn t working Qualifications Must Have Robust understanding of mobile apps and user behavior on smartphones internet Think like a PM - write crisp PRDs slice scope and run experiments to scale Hands-on experience wit