Join our Technology Services team as a Support Engineer and play a key role in delivering reliable, secure, and productive IT services across the organization. In this dynamic, customer-facing role, you’ll combine technical expertise with excellent service to support users, maintain systems, and contribute to continuous improvement initiatives.

If you enjoy solving complex technical issues, working in a fast-paced environment, and developing your IT career, we’d love to hear from you.

What You’ll Do
- Provide 1st & 2nd line technical support via phone, email, and ticketing systems
- Manage and prioritize your own helpdesk ticket queue effectively
- Act as an escalation point for complex technical issues
- Support and maintain IT infrastructure, systems, and security
- Perform routine tasks such as user account management and system administration
- Assist with IT projects and new technology implementations
- Identify recurring issues and drive proactive improvements
- Collaborate with internal teams and external vendors




- Mentor junior team members through knowledge sharing and guidance

What You’ll Gain
- Hands-on experience with enterprise IT systems and infrastructure
- Exposure to modern technologies and real-world challenges
- Opportunities to work on impactful IT projects
- Development of technical, problem-solving, and leadership skills
- A collaborative environment focused on learning and career growth

Quanticate is the world leading data-focused CRO, and we often work with our customers on their complicated clinical trials which require a high level of statistical programming, statistics and data management input. We need talented individuals to help us fulfil our customers’ needs.

Our customers range from top global pharmaceutical companies where you can work as an integrated team member on a world leading clinical program, to small biotechs that are taking their first steps in clinical development

We strongly advocate career development providing memb

📌 Support Engineer (Bengaluru)
🏢 Quanticate
📍 Bengaluru