Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a rapid-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Manager - Contract Management In this role you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and or improvement Active user of Internet and online applications You will be leading team to help service agents in collating the information that they will provide you over the call the information that they will save in system will be used as input for billing purposes Responsibilities Ability to comprehend and communicate effectively with the customers written verbal Take Customer calls and provide a resolution to their Queries Managing day to day volume segregation within the team Reporting of KPI and CPQ daily calls with customers on bowlers Creating Purchase requisition in country Specific module RACES SSS Supplier invoice management New Supplier Setup activation Continuously review and