About this role This is a unique opportunity for a creative and charismatic individual to be part of the product operations team for GPI s mission is to transform the way enterprise software services are bought and sold by creating the industry standard for reviews and ratings We are looking for a Manager Product operations to scale our vendor onboarding and content creation operations You will work directly with senior stakeholders and be the natural extension of operations horsepower You will also have the opportunity to work on several business initiatives and be empowered to lead problem solving leading to continuous improvement If you have strong business acumen ability to work with cross-functional teams and enjoy working in a fast-paced lean startup team at an established brand this is the role for you What you will do As a Manager you own end-to-end delivery of multiple business process related work streams Drive business initiatives and work with cross-functional teams in a agile environment Able to effectively and efficiently translate operational and big picture understanding into metrics-driven thinking Thoughtful communication skills to tailor messaging to all levels of the organization Lead problem solving meetings within the team to improve processes through analytic approaches see so what and develop thorough straightforward recommendations Own projects understand scope project requirements and map out delivery plan Develop processes to support the growing vendor base to effectively deliver multiple requests and demonstrate measurable business impact thereof Apply lean product principles in your day-to-day problem solving and lead knowledge sharing sessions Assess workload across the team and help the team members to manage prioritize and optimize workload Manage operational issues escalations in a timely and efficient manner Manage team members and help them on a day-to day basis to deliver high quality deliverables What you ll work on Drive and l