We are seeking motivated and energetic International Calling Agents to join our US-based voice support team. If you have excellent English communication skills and enjoy speaking with customers, this is the perfect role for you.

Role & responsibilities

- Handle inbound customer inquiries, including assisting irate/frustrated customers.
- Provide exceptional customer service while resolving customer concerns efficiently.
- Accurately document customer interactions and resolutions in the system.
- Follow company policies, quality standards, and compliance guidelines.
- Identify customer needs and recommend relevant products or value-added services when appropriate.
- Collaborate with internal teams to ensure timely issue resolution.
- Sales or upselling.

Skills & Qualification

- Excellent listening, problem-solving, and analytical abilities.
- Ability to multitask while speaking with customers and updating records simultaneously.
- Comfortable using multiple applications and computer systems.




- Ability to work in a quick-paced, target-driven environment.
- Quick learner with the ability to adapt to new processes and system updates.
- Strong attention to detail and decision-making skills.
- Basic technical aptitude and willingness to learn product and service support.
- Flexibility to work rotational shifts and adjust schedules based on business requirements.

Preferred candidate profile

- Both male and female candidates can apply
- Experience in International voice will be added advantage.
- Should be willing to work in day shift and rotational week off.
- Immediate joining will be given first preference

Benefits

- No target and no work pressure in work.
- International Voice process in Day Shift.
- Attendance Bonus.

Share your resumes to HR Gayathri - (phone hidden)

📌 Customer Support Executive (Chennai)
🏢 Smyle Wurk
📍 Chennai