The Role

Are you passionate about solving complex problems Do you thrive in a fast-paced environment Then there s a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work.

We are seeking an experienced Functional Team Coach to support a leading European Bank undergoing continuous business and digital transformation initiatives powered by Temenos core banking solutions. The role will be responsible for coaching and guiding functional teams across key banking domains including Lending, Investments, Payments, Treasury, Derivatives, Mobile Banking, and Web Banking.

The ideal candidate will possess strong banking domain expertise combined with proven experience in coaching business and functional teams to improve collaboration, process effectiveness, stakeholder engagement, and delivery outcomes. Working closely with business leaders, product owners, operations teams, and technology teams, the Functional Team Coach will drive best practices in business analysis, process optimization, functional governance, and business transformation while ensuring alignment with regulatory and operational requirements.

Roles & Responsibilities

- Coach and guide functional teams across Lending, Investments, Payments, Treasury, Derivatives, Mobile Banking, and Web Banking domains to improve effectiveness and business outcomes.
- Facilitate business workshops, requirement discussions, and stakeholder engagements to ensure alignment between business objectives and functional solutions.
- Drive adoption of best practices in business analysis, process management, requirements documentation, and functional governance.
- Support teams in maximizing the value and capabilities of Temenos core banking applications and related banking platforms.
- Identify process improvement opportunities and guide teams in optimizing end-to-end banking operations and customer journeys.
- Foster collaboration between business, operations, technology,



and vendor teams to ensure successful execution of strategic initiatives.
- Support banking transformation programs, digital initiatives, system upgrades, and organizational change activities from a functional perspective.
- Guide teams through impact assessments, business readiness planning, User Acceptance Testing (UAT), and solution validation activities.
- Ensure adherence to banking regulations, risk management practices, compliance requirements, and operational controls.
- Monitor team performance, identify capability gaps, and facilitate knowledge-sharing and continuous improvement initiatives.

Who You Are

You re good at what you do and possess the required experience to prove it. However, equally as key you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you re open and borderless naturally inclusive in how you work with others.

Required Technical and Professional Experience

- Bachelors or Masters degree in Banking, Finance, Business Administration, Information Technology, or a related discipline.
- Minimum 7+ years of experience in Banking Functional Consulting, Business Analysis, Product Management, Functional Leadership, or Team Coaching roles.
- Proven experience coaching or leading functional teams within retail banking, corporate banking, treasury, payments, lending, investments, or digital banking environments.
- Robust functional knowledge of one or more banking domains including Lending, Investments, Payments, Treasury, Derivatives, Mobile Banking, or Web Banking.




- Hands-on experience working with Temenos core banking solutions such as Transact (T24), Infinity, Payments Hub, Kondor, or related Temenos platforms.
- Strong understanding of banking business processes, customer journeys, operating models, and functional governance practices.
- Experience supporting banking transformation, core banking modernization, digital banking, or regulatory change initiatives.

Preferred Technical and Professional Experience

- Excellent stakeholder management, facilitation, communication, and influencing skills with the ability to engage senior business leaders.
- Strong analytical, problem-solving, and process improvement capabilities with a focus on delivering business value.
- Relevant certifications such as Certified Agile Coach, SAFe Program Consultant (SPC), SAFe Agilist, Certified Scrum Professional (CSP), Agile Business

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don t meet every requirement, we encourage you to apply. We believe in growth, and we re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging being a valued, respected, trusted member of the team is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That s The Kyndryl Way.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Functional Team Coach - Banking (Chennai)
🏢 Kyndryl
📍 Chennai