Founded in 2015, SmartPing is a specialized Enterprise & Tele Communications service provider that connects businesses with their consumers over telecom and internet channels. ONE-STOP-SHOP for integrated communication backed up by innovative and intelligent technical platforms for SMEs, MNCs, large enterprises & Government entities

Job description:

We are looking for an cutting-edge and dedicated Key Account Manager who has great sales acumen with prior experience in SaaS based product selling. As a KAM you will be responsible for Acquiring new enterprise account and cross sell/upsell them in order to promote their growth.

Role: Key Account Manager (KAM)

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Location: Gurgaon & Kolkata

Roles & Responsibilities:

- Manage the entire sales cycle from qualifying to scoping the opportunity, conducting product demonstrations, negotiating and closing business.
- Should have expertise in direct selling and a good track record in acquisition of new clients and managing the existing accounts.
- Communicating with customers via phone, email, and teleconference, meeting with customers at the customers place.
- Providing solutions regarding technical issues; advising customers on products; preparing proposals, presentations, pricing, contracts,



developing strategic plans related to the customer and the proposed solution.
- Generate new business opportunities through various communication platforms.
- Develop sales strategies that optimize the market potential.
- Understand customers' diverse, specific business needs and apply product knowledge to meet those needs with the company's products.
- Emphasize value propositions through product demonstrations and proof of concepts.
- Manage sales pipeline, ensuring the pipeline is robust and will meet the targets including accurate and timely reporting of the pipeline and prospects in the pipeline.

Required Skills:

- Min 6+ years of experience in CPaaS Based Products in Enterprises sales.
- Experience in Selling CPaaS is mandatory.
- Full-time Bachelor or Masters Degree in business administration, or similar diploma or degree courses.
- Must have sound understanding of Digital products like SMS and Enterprise collaboration Suites.
- Excellent written and spoken communication skills.
- A self-starter and a hard worker with strong and effective communication, interpersonal and presentation skill who can articulate complex concept to clients.
- Experience in solution selling and able to cross sell products in large enterprises.

📌 Key Account Manager_ Smartping AI@Gurgaon, Bangalore and Chennai (Gurugram)
🏢 Smartping
📍 Gurugram