Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued What You ll Do on a Typical Day Travel Operations and Management Support within the client organization Handle traveler critical issues and travel program inquiries across the end-to-end travel program e g policy expense preferred supplier program insurance etc Drive the client s travel program including change management employee education on travel policy content and communications on travel related activities to the relevant collaborators in the organization Support travel program onboarding and training activities related to new employees Supports the implementation of any new travel tools and processes around traveler operations Collaborates with client TMC to monitors agency performance targets including customer service level agreements SLA Handles the direct relationship administer configuration and understand user navigational experiences Research and resolve called out online booking tool issues Gather and share best practices across clients and segments Use analytical and creative approach to condense large amounts of information into a transparent concise effective format What We re Looking For Min 5 years experience in business travel Understanding of travel data and overall travel related processes with ability to analyze spend and trends Strong communication skills both written and verbal Proficient in Excel Word PowerPoint and Microsoft Outlook Additional analytical tools a plus Ability to prioritise and good time management skills Ability to manage up and set expectations to manage workflow and expected ETAs Location Gurgaon India The TeamGBT Experience Work and life Find your happy medium at Amex GBT Flexible benefits are tailored to each country and start the day you do These include he

📌 Travel Program Specialist (Gurugram)
🏢 American Express
📍 Gurugram