Join us as Field Service Engineer to advance and learn alongside accomplished subject matter experts in the domain Be a part of our team that works to improve the whole customer experience To be truly successful we have to look beyond just selling products and solutions Customers want us to be a partner that works closely with them The position About the Job In this job the Field Service Engineer would be responsible for Responsible for executing maintenance and repairs on standard products at customer site Executing and providing technical support to customer commissioning installation testing repairing and maintaining as well as condition monitoring and energy audits on products modules and systems at customer site Troubleshoot investigate and resolve technical problems with deep application and deep product knowledge at customers site or remotely Undertake field service jobs both locally and within the other locations Communicate product related changes and technical upgrade to customer Train customers on product and operation of equipment Make technical report along with observations recommendation at site get it signed by the customer Follow up on actions and promises made to customers Report unsafe practices incidents and work for continuous improvement Capture Installed Base on site and communicate sales opportunities to sales organization Proactive service advice Update technical knowledge about product and application on regular basis Effective utilization of Alfa Laval soft tools and reporting systems Explore Business Development and opportunities of recent services Identifying upgrade opportunities at Customer sites communicate to sales team Supervise and oversee service jobs within your scope of expertise Who you are As a Field Service Engineer you will execute increased scope from 360 service portfolio Start up maintenance support for basic as well as complex product at customer sites Also share market intelligence and customer insight You will Communicate

📌 Field Service Engineer (Kolkata)
🏢 Alfa Laval
📍 Kolkata