Job Category Finance Job Role This requirement is for a Chinese Taiwanese language specialist The candidate should be well versed in written and verbal Chinese language skills Perform data entry record verification validation of policies in alignment with current business practices and Desk Manuals Identify queries on non-compliant requests work with the right stake holders to resolve them by providing details on possible resolution Collaborate with Upstream and Downstream teams like Sales IB OPS Collection AR for resolution of customer related queries Adherence to compliance guidelines including SOX internal external compliance audits Constantly strives to enhance technical and process knowledge participate in assessment programs Meet the defined KPIs - Input Quality Output Quality Efficiency Turn Around Time Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner Deliver true value by earning customer s trust Strong attention to detail Excellent written verbal interpersonal and analytical communication skills Key Skills Combine resourcefulness and problem solving with positive analytical skills of order management Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results Team player who is dedicated to quality with continuous improvement and bottom-line objectives Create separate points To be competent and successful forerunner in this competitive environment - achieved through involvement perseverance and commitment Maintained Productivity always at the given targets Basic knowledge of AI and machine learning concepts Should be well versed with Computer Usage and MS Office Applications like Excel Word and Power Point Ability to consistently meet deadlines and achieve goals Innovation - Ideation and process recommendations to improve customer experience team efficiency and continuous improvement Problem Solving and Decision-Making skills - To recognize deviatio