Requirement: full time support 5 days a week on site support
Language :English and local
Location:NH-8, Ambience Island, DLF Phase 3, Sector 24, Behind Ambience Mall NH8, Gurgaon, 122002 Haryana, India
Joining date: immediate
- Contract Type: B2B,
Job Responsibilities:
- Provide
L1/L2 desktop support
onsite)
- Troubleshoot
hardware, software, and application issues
- Manage and update tickets in the
helpdesk system
- Perform
break-fix support and fault resolution
- Install, configure, and support
Windows OS & MS Office
- Support
printers, laptops, desktops, and peripherals
- Basic support for
Mac OS (Apple devices)
- Diagnose
network connectivity issues
using standard tools
- Perform
preventive maintenance
on IT equipment
- Coordinate with vendors for complex issues (e.g., AV systems)
Required Skills & Experience:
- 2–3 years of experience in
Desktop Support / IT Support
- Strong knowledge of
Windows 7–10 & Office 365
- Experience with
Active Directory & Group Policies (GPOs)
- Familiarity with
ticketing tools and ITIL processes
- Knowledge of
hardware troubleshooting & installations
- Basic understanding of
networking, servers, and telecom
- Experience with
mobile device management (iOS/Android)
- Positive communication and problem-solving skills
Preferred Qualifications:
- Bachelor’s degree in Computer Science or related field
- Certifications like
CompTIA A+ / MCP
are a plus
? If you are interested or know someone suitable, feel free to reach out or apply.
📌 Information Technology Support Engineer (Gurugram)
🏢 Tech People 247
📍 Gurugram
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