Job Posting - Community Engagement Specialist (level 1, 2)
Our Company
Changing the world through digital experiences is what Adobe s all about. We give everyone-from
emerging artists to global brands-everything they need to design and deliver exceptional digital
experiences. We re passionate about empowering people to craft beautiful and powerful images,
videos, and apps, and transform how companies interact with customers across every screen.
We re on a mission to hire the very best and are committed to building exceptional employee
experiences where everyone is respected and has access to equal opportunity. We realize that new
ideas can come from everywhere in the organization, and we know the next big idea could be yours.
The Prospect
Adobe s Digital Enablement Care organization helps millions of users find success with Adobe
products, engage deeply with our ecosystem, and achieve their creative goals. We connect with our
customers through high-value content and conversations across community, social, in-app, App
Store, and Help platforms.
We are looking for a Community Engagement Specialist to help deliver exceptional customer
experiences by engaging directly with our user community. In this role, you will interact with
customers, Community Experts, and internal partners to provide help, drive engagement, and surface
insights that improve product experience and self-service.
This is a hands-on, execution-focused role for someone who enjoys supporting users, solving
problems, and working at scale in a fast-moving environment.
What You ll Do
- Engage directly with customers in Adobe s online communities and engagement platforms
- Respond to customer questions with high-quality, helpful, and empathetic responses aligned
with Adobe brand and tone guidelines
- Maintain community content quality by identifying solutions, improving thread clarity, and
supporting moderation standards
- Support and execute initiatives that increase community
📌 Community Engagement Specialist (Noida)
🏢 Achnet
📍 Noida
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