Responsibilities

About Gnani.ai

Gnani.ai builds voice-first AI for enterprises. Our products include an agentic AI platform, a voice API platform (speech APIs), and a conversation analytics platform. We build our own ASR, TTS, and small language models for 22+ Indian languages, serving BFSI, insurance, healthcare, and telecom customers at scale.

About the Role

Our agentic AI platform lets enterprises build and run autonomous voice and chat agents. As Staff AI Engineer - Agentic AI, you will own the intelligence layer of this platform: how agents think, plan, retrieve knowledge, use tools, and work together. You will set the technical direction for LLM orchestration, RAG, and multi-agent systems, and lead a team of agentic AI engineers to ship it.

This is a hands-on leadership role. You will write code, review designs, and mentor engineers - not just manage.

What You Will Do

LLM Orchestration
- Design and own the orchestration layer that routes requests across LLMs (hosted and self-hosted SLMs), with fallbacks, caching, and cost/latency controls.- Build prompt management,



structured output handling, and tool-calling pipelines that hold up in real-time voice conversations (strict latency budgets).

RAG Pipelines
- Own the end-to-end RAG stack: ingestion, chunking, embedding, retrieval, re-ranking, and grounding for enterprise knowledge bases.- Improve answer accuracy and reduce hallucination for domain-heavy verticals (BFSI, insurance, healthcare), including code-mixed and multilingual content.- Build freshness, versioning, and access control into retrieval so each tenant only sees its own data.

Multi-Agent Orchestration
- Design the multi-agent architecture: planner/worker patterns, agent hand-offs, shared memory, and inter-agent communication.- Own agent memory design (contact, campaign, and agent-level memory) and how agents learn from production feedback.

Tool Use Enterprise Integrations
- Build the tool-calling and integration framework that lets agents

📌 Staff AI Engineer (Bengaluru)
🏢 Gnani Innovations
📍 Bengaluru