Roles and Responsibilities:
- Log, classify, follow up, and close all customer complaints and queries in coordination with the respective store teams.
- Actively follow up with internal cross-functional teams to resolve customer complaints.
- Prepare weekly, fortnightly, and monthly MIS reports.
Preferred Background and Experience:
- Educational background: Graduation.
- Excellent written and oral communication skills with a solid command of English.
- Proficiency in MS Word and MS Excel.
Working - 5days a week,Woff Rotational.
Email-
[email protected]
📌 Customer Care Executive (Thane)
🏢 Dmart
📍 Thane