Location: Bangalore - Whitefield (Urban region Karnataka)
Experience: 1 year of experience
Fuel Expenses- Yes
Roles & Responsibilities
- Week off depends upon roster/No Fixed Saturday/Sunday & Holiday off.
- Need to visit Reliance Retail stores- for example: Reliance Digital Store.
- Having personal vehicle (bike) is mandatory.
- Working on National Holidays against which you shall be eligible for double pay.
- Public Holiday will be working against which comp off will be provided.
- Provide outside support to Reliance Retail Outlets for all IT calls ( Must have Knowledge on PC, Printers & Basic Knowledge of Networking, Networking Equipments)
- Coordinate with Regional Coordinator for tasks and activities to be performed.
- Will perform Periodic Preventive Maintenance activities.
- Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk.
- Coordinate with Retail Helpdesk for ticket status and call closure.
- Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required.
- Coordinate with MSL logistics for spares availability
- Perform initial physical inventory verification and asset tagging and submit a report.
- Carry out IMAC activity.
- Will perform Rollout activity.
- 50%-70% travelling will be there to cater services.
- Experience into Hardware & networking.
- Perform Preventive Maintenance.
📌 Field Support Engineer (Bengaluru)
🏢 Rigved Technologies
📍 Bengaluru
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