- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Manage and maintain accurate records of customer interactions.
- Collaborate with internal teams to enhance customer satisfaction.
- Develop and implement process improvements to boost efficiency.
- Ensure compliance with company policies and procedures.
Job Requirements
- Minimum 2 years of experience in customer service or a related field.
- Solid knowledge of customer relationship management principles.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficient in using computer software applications and technology.
- Strong analytical and decision-making skills.
About Company
Tata Capital Ltd is a leading financial institution providing two-wheeler loans and other financial services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Executive (Faridabad)
🏢 Tata Capital
📍 Faridabad
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