- Greet customers as they enter the optical shop and provide them with guidance on choosing eyeglasses, contact lenses, and related optical products.
- Assist customers in selecting frames and lenses based on their needs, preferences, and budget.
- Perform basic eye tests or work closely with optometrists to assist in the prescription of eyeglasses and contact lenses.
- Explain product features, perks, and pricing to customers in a clear and concise manner.
- Upsell and cross-sell additional products, such as lens coatings, accessories, and maintenance services.
- Product Knowledge Display Management:
- Maintain up-to-date knowledge of optical products, including the latest trends in frames, lenses, and eyewear accessories.
- Ensure that all product displays are well-organized, stocked, and visually appealing to attract customers.
- Manage inventory levels and reorder stock as needed to maintain the availability of popular products.
- Customer Service:
- Address customer inquiries and concerns professionally and promptly, ensuring a high level of customer satisfaction.
- Assist in fitting eyeglasses and contact lenses, ensuring proper alignment and comfort for the customer.
- Provide after-sales service, such as adjustments to glasses, repairs, and educating customers on eyewear care and maintenance.
- Sales Target Achievement:
- Meet or exceed sales targets set by the store manager.
- Track and report sales performance and contribute to team goals.
- Participate in promotional activities and campaigns to increase product visibility and sales.
- Cash Handling Documentation:
- Process customer transactions accurately using the POS system.
- Handle cash, credit, and debit card payments.
- Maintain accurate records of sales and customer interactions in compliance with company policies.
- Store Maintenance:
- Ensure the shop is clean, organized, and well-stocked at all times.
- Assist with receiving and managing deliveries of optical products.
- Report any issues wit
📌 Optical Sales Professional (New Delhi)
🏢 Eye Mantra Hospital
📍 New Delhi
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