Role Overview

We are looking for a
hands-on Salesforce Engineering Manager / Tech Delivery Manager
with solid Salesforce expertise who can
code when needed, lead delivery, and manage enterprise client expectations
.

This role is ideal for someone who thrives in a
player-coach model
—driving architecture and delivery while actively contributing to solution design, troubleshooting, and critical development.

Key Responsibilities

1. Hands-on Technical Leadership
- Actively contribute to
solution design, code reviews, and complex development (Apex, LWC)
- Troubleshoot critical production issues and provide quick resolutions
- Ensure adherence to
coding standards, performance optimization, and best practices

2. Delivery Ownership (End-to-End)
- Own sprint planning, backlog grooming, and execution tracking
- Manage
day-to-day delivery for enterprise Salesforce projects
- Ensure predictable delivery with high quality and minimal defect leakage

3. Client Interaction & Execution
- Work closely with enterprise customers on
requirements, demos, and solution walkthroughs




- Translate business requirements into
technical tasks and actionable user stories
- Provide regular updates, manage expectations, and handle escalations

4. Solutioning & Architecture (Practical)
- Design scalable solutions across:
- Sales Cloud, Service Cloud, Experience Cloud, Agentforce
- Exposure to
CPQ, FSL, Data Cloud
preferred
- Define integration approaches (REST/SOAP, middleware)
- Ensure optimal
data model, security, and performance design

5. Agile Delivery & Governance
- Run Agile ceremonies (daily stand-ups, sprint reviews, retrospectives)
- Track KPIs like velocity, burndown, and defect metrics
- Drive continuous improvement in delivery processes

6. Team Mentoring (Working Manager)
- Mentor developers through
pair programming, code walkthroughs, and design guidance
- Support onboarding and upskilling of team members
- Act as the
first level of technical escalation within the team

Required

📌 Salesforce Technical Manager (Hyderabad)
🏢 CriticalRiver
📍 Hyderabad