Key Responsibilities
- Lead end-to-end delivery of global telecom, VoIP, and carrier integration projects, ensuring timely execution and stakeholder alignment.
- Manage relationships with telecom vendors, carriers, and technology partners across multiple regions.
- Drive vendor onboarding, contract negotiations, and commercial optimization initiatives.
- Oversee carrier routing, traffic management, quality monitoring, and margin improvement programs.
- Implement and monitor SLA, uptime, QoS, and service performance frameworks.
- Lead API-based integrations, provisioning workflows, and telecom infrastructure projects.
- Manage incident response, escalations, root cause analysis, and service improvement initiatives.
- Collaborate with Engineering, Product, Operations, and Leadership teams to deliver business-critical projects.
- Facilitate sprint planning, project reviews, risk management, and executive reporting.
- Create and maintain project documentation, dashboards, KPIs, and governance processes.
Required Skills
- Strong experience in Telecom, VoIP, SIP, DID Provisioning,



Carrier Management, and CPaaS platforms.
- Proven expertise in Technical Project Management and cross-functional team leadership.
- Hands-on experience with API integrations, telecom routing, and service delivery.
- Robust understanding of SLA management, incident management, and operational excellence.
- Experience working with global carriers and telecom vendors.
- Excellent stakeholder management, negotiation, communication, and analytical skills.
Preferred
- Experience with telecom vendors such as Avoxi, Vonage, DIDlogic, or similar providers.
- Exposure to SaaS, cloud communications, and AI governance initiatives.
- PMP, Scrum, Agile, or equivalent project management certification is a plus.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly

📌 Executive Vendor Management (Ahmedabad)
🏢 Appitsimple Infotek
📍 Ahmedabad