As a Multilingual Sales Executive, you will be responsible for completing assigned leads end-to-end, managing customer expectations, and delivering prompt and accurate resolutions. Your role will require you to communicate regularly with stakeholders, keep customers informed, and uphold service excellence in a voice-based sales environment.
Responsibilities
- Primary responsibility is to work and complete assigned leads end-to-end, manage customer expectations, and provide quick and accurate resolutions within the specified TAT.
- Maintain a high level of compliance with the standard operating procedures defined by the LOB.
- Maintain accurate and up-to-date knowledge of procedures and systems.
- Ability to perform multiple tasks and adapt quickly within a short timeframe with minimal supervision.
- Ability to build rapport with stakeholders across the organization.
Qualifications & Eligibility Criteria
- Undergraduate candidates are welcome
- 0 1 year of experience in sales or service (experience in BPO or automobile sector preferred). Freshers can also apply.
- Strong verbal and written communication in Tamil, Kannada, and Hindi
- Customer-centric approach and active listening skills
- Clear and concise articulation of solutions and ideas
- Strong interpersonal and problem-solving skills
- Flexible to work in rotational shifts and week-offs
Required Skills
- Effective communication with well-rounded skills, including strong verbal and written communication
- Active listening and problem-solving
- Ability to build rapport with customers and colleagues
- Clear and concise articulation of ideas and solutions
- Strong customer centricity
- Excellent listening skills
Work Details
- Employment Type: Full time, Work from Office
- Process: Voice-based Sales
- Work Days: 6 days a week, Day Shift with Rotational Week-Offs
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Appli