About the role

As an Engineering and Customer facing leader, you will own the end-to-end design and delivery of AI-driven business transformation projects, while also innovating on tools and services on the DevRev product. You'll work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirements into architectural solutions. Once opportunities move to post-sales, your team will own the detailed technical designs from original scoping documents and drive execution to build proofs-of-concept, custom integrations, and solutions that validate technical feasibility.

What you'll do
- Customer-facing:
Working directly with customers
- Lead Execution
: Define project plans, align internal teams, and ensure timely delivery of deployments
- Design & Deploy AI Agents:
Build and configure intelligent solutions leveraging snap-ins, connectors (AirSync), workflows, and AI agents on the DevRev platform to solve real customer problems.
- Integrate Systems
: Connect AI agents with external platforms (e.g., CRMs, APIs, databases)



for seamless workflow automation.
- Optimize Performance
: Tune prompts, logic, and agent configurations for accuracy, reliability, and scalability.
- Own Requirements
: Partner with customers to deeply understand their needs and translate them into technical agent specifications.
- Prototype & Iterate
: Lead live demos, build rapid proof-of-concepts, and refine solutions through customer feedback.
- Advise Customers
: Act as a trusted technical advisor on AI agent architecture, performance, and long-term scalability.

What you'll bring
- Experience
: 5+ years in software design and development, AI/ML engineering, or technical consulting coupled with customer-facing experience
- Leadership:
3+ years leading technology teams as a hands-on leader
- Customer Empathy
: A bias for action and a relentless focus on solving problems for customers.
- Communication
: Solid written and verbal skills to a

📌 Engineering Leader (Bengaluru)
🏢 DevRev
📍 Bengaluru