Job Summary :

Key Responsibilities:
- Outbound Calls: Make outbound calls to potential patients who are inquiring about eye care services or treatments.
- Product Knowledge: Be well-versed with all the services offered by Eye Mantra Hospital, including consultations, surgeries, and specialized treatments.
- Lead Generation: Generate and qualify leads by engaging with potential patients and directing them towards booking consultations or treatments.
- Customer Relationship Management: Build and maintain solid relationships with existing and potential patients through regular follow-up calls and communication.
- Appointments and Scheduling: Schedule appointments, consultations, and surgeries for patients over the phone, ensuring all details are accurately recorded.
- Sales Targets: Meet and exceed monthly and quarterly sales targets as set by the management team.
- Data Management: Maintain accurate records of patient interactions and sales activities in the CRM system.
- Market Research: Gather feedback from patients and prospects to help improve services and identify market trends.




- Customer Education: Educate potential patients about available treatments and procedures, including the benefits and pricing.
- Team Collaboration: Work closely with the marketing and customer service teams to provide a seamless experience for the patients.

Qualifications Experience:
- Education:
- Minimum of a high school diploma; a degree in Marketing, Sales, or a related field is a plus.
- Experience:
- 1-2 years of tele sales experience, preferably in the healthcare industry.
- Skills:
- Excellent communication and negotiation skills
- Ability to work under pressure and meet targets
- Strong customer service skills
- Knowledge of CRM software is a plus
- A passion for healthcare services and helping others

Preferred Skills:
- Experience in tele sales or customer service roles
- Proficiency in Hindi/English or other regional languages, depending on the target market

Disclaimer:

📌 Field Marketing/ MR Professional (New Delhi)
🏢 Eye Mantra Hospital
📍 New Delhi