Description
The Account Manager – Projects will serve as the primary liaison between the client and the organization, ensuring successful project delivery, client satisfaction, and account growth. The role demands a balance of relationship management, project oversight, and commercial acumen, with accountability for meeting client needs while maintaining organizational profitability and efficiency
Experience
- 10 - 12 years
Qualification:
- Bachelor’s degree in Business Administration, Management, IT or related field (MBA preferred).
Location:
- Mumbai
- Delhi
- Trivandrum
- Odisha
Expected to travel and be stationed across various States in India as per project requirement.
Skills/Requirements
- Excellent client relationship and stakeholder management skills.
- Strong communication, negotiation, and presentation abilities.
- Commercial awareness with ability to manage budgets and contracts.
- Problem-solving and conflict resolution skills.
- Ability to multitask and manage priorities across multiple projects.
- Should be a team player
- Good communication skills in English & Hindi (both written and verbal).
- Proficiency in MS Office Suite and Project Management tools (MS Project, JIRA, etc.).
Qualification Required
- Bachelor’s degree in Business Administration, Management, IT or related field (MBA preferred).
- 10 -15 years of experience in Account Management (IT Projects), Client Engagement or Project Management (IT government projects).
- Proven track record of managing large accounts/projects with multiple stakeholders.
- Solid understanding of project management methodologies and practices.
- Experience in handling contracts, SLAs, and financial tracking for projects.
Responsibilities
Client Relationship Management
- Act as the single point of contact for assigned client accounts.
- Build and maintain strong, long-term relationships with key stakeholders.
- Understand client business objectives, challenges, and future requirements.
- Ensure timely com