Technical Services Engineer - East The Technical Engineering role provides engineering expertise and value selling support to Sales based on breadth of technical knowledge and extensive experience in the Industrial market. Role will support field-based technical service needs. Technical Engineer plays a significant role in developing and documenting the value proposition for current customer sales opportunities. Additionally, this role will support preventing the loss of existing business that comes under competitive threat.
Responsibilities
- Demonstrate Safety Leadership and ensure HSSE excellence is achieved maintained
- Conduct field testing of new and reformulated Castrol Industrial products services
- Serve as industrial application expert, supporting internal and external stakeholders
- Actively support division sales teams in the acquisition of new business
- Work with sales to provide proven, cost effective, and timely solutions to customers process and product application issues using sound problem solving techniques
- Develop and provide high quality technical training to internal and external stakeholders
- Document and share best practices in case studies highlighting the advantages derived from Castrol products and services
- Support wider business objectives by participating or leading projects as needed to enable delivery of the Industrial strategy
- Act as mentor and trainer to salespeople and engineers with less experience
- Analyse Used Oil Analysis reports and comment as needed to enable informed decision making
Experience and Qualifications
Education: Bachelors degree or equivalent experience in Engineering - Mechanical, Chemical, Lubrication, Manufacturing, or another related field
- Minimum of 5 years industrial technical experience
- Must be technically savvy and experienced in using Microsoft Office Suite, Sales CRM (i.e. Salesforce), and other sales/engineering related tools
- Expertise in Metalworking fluids and High Performance Lu
📌 Technical Engineer East (Kolkata)
🏢 Castrol
📍 Kolkata
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