Max Institute of Healthcare Management is an interdisciplinary research centre at ISB that provides insights on healthcare delivery and management to policymakers, public institutions, and corporates to enable the creation of better health systems through integrated elements of research, education and outreach.

Job Description Job Overview

To manage and optimize the on-ground implementation of AI interventions by aligning technical solutions with health system workflows, infrastructure, and operational realities.

Job Purpose

The Operations Specialist position provides an excellent opportunity to work at the intersection of technology, healthcare, and systems management by supporting the implementation and evaluation of AI driven interventions in real-world settings.

The Specialist will be responsible for

(i) Assessing the operational feasibility of AI solutions

(ii) Supporting the design and rollout of evaluation protocols and field implementation plans

(iii) Coordinating logistics and stakeholder engagement at pilot sites

(iv)



Mapping workflows and integrating AI tools within existing systems

(v) Developing and monitoring standard operating procedures and performance dashboards

(vi) Facilitating training and capacity-building for site teams

(vii) Troubleshooting deployment challenges

(viii) Generating operational insights to improve system efficiency and scalability

The role offers exposure to digital health implementation, process evaluation, and multistakeholder coordination ideal for those interested in translating innovation into sustainable health system practices.

Job Specifications
- Master s in Management / Industrial Engineering or a related field

Specific Skills:
- Robust organizational, communication, and coordination skills to work across technical, clinical, and research teams
- Excellent project management and organizational skills
- Meticulous attention to detail. Ability to work independently and to carry out assignments to completio

📌 Operations Specialist (Hyderabad)
🏢 Indian School of Business & Finance (ISBF)
📍 Hyderabad