About the Role:
We are looking for a senior Business Analyst with solid Retail domain depth who can operate as a functional consultant - not only documenting requirements, but bringing structure to ambiguous, early-stage problems and shaping solutions. The role sits within the Retail Business Unit and is deployed across multiple customer accounts, splitting time between active delivery projects and pre-sales / RFQ support. This means frequent context-switching, quick ramp-up on unfamiliar clients, and comfort producing high-quality functional artifacts under proposal timelines.
Key Responsibilities
Business Analysis Functional Consulting
- Work with client stakeholders to understand business problems, current-state processes, pain points, and future-state needs.
- Translate business needs into functional requirements, user stories, process flows, use cases, acceptance criteria, and functional specifications.
- Facilitate requirements workshops, stakeholder interviews, process walkthroughs, and solution validation sessions.
- Analyze current-state and to-be processes; identify gaps, business rules, exception scenarios, dependencies, assumptions, and improvement opportunities.
- Support functional decision-making by preparing options, recommendations, and trade-off analysis.
Pre-Sales / RFQ / Proposal Support
- Analyze RFP/RFQ documents to identify business objectives, functional scope, ambiguities, assumptions, risks, and dependencies.
- Produce proposal-ready functional artifacts: scope documents, business process views, capability maps, functional WBS inputs, estimation assumptions, and clarification questions.
- Contribute to solution narratives, POVs, demo storyboards, and prototypes for Retail proposals, working with architects, delivery managers, and practice teams.
- Participate in client clarification calls and proposal presentations.
Project Delivery
- Act as the functional anchor across discovery, requirements, design, build, testing, and implementati
📌 Business Analyst (Chennai)
🏢 Ciber
📍 Chennai