Job Summary

We are seeking an experienced Workplace Services Site Lead in Bangalore to coordinate and oversee day-to-day facilities management, operations, workplace experience, and event functions. As Site Lead, you are accountable for keeping our offices functional, operational, and safe while delivering a positive, seamless experience for employees.

This position requires in office presence (5 days/week or more, 8am-5pm Monday-Friday) and availability for emergency response 24/7/365.
About the Team

Our Workplace Services Real Estate team is responsible for curating and sustaining our unique ServiceNow work environments around the world, helping to bring our Purpose to life in the physical sense. We are responsible for the full life cycle of our physical workplaces, from ideation to expiration , and we are a key influencer of the employee experience by way of our workspaces, services and amenities.
What you get to do in this role
Facilities Operations
- Oversee day-to-day office operations, ensuring HVAC, electrical, plumbing,



and other building systems operate effectively - including soft services, meeting room and event services, office supplies, amenities, and landlord interactions
- Enforce WPS policies, best practices, processes, and design space guidelines
- Oversee asset management (EAM) and maintain preventative maintenance schedules
- Utilize the ServiceNow platform to receive and review requests, assign or complete work orders, track task/request, and ensure on-time completion and closeout.
- Conduct regular inspections for cleanliness, safety, and functionality; proactively address repairs and maintenance needs
- Support general maintenance activities, including minor repairs and troubleshooting
- Organize and support socials and events, ensuring spaces are event- and meeting-ready
Client Relationship Management
- Engage and coordinate with key stakeholders, providing updates and incorporating feedback into workplace experience programs and operational

📌 Workplace Services (Bengaluru)
🏢 Snow Planet
📍 Bengaluru