Implementation Engineer (Sprinklr Project) - iSpatial Techno Solutions | GIS Solutions

We are looking for a technically robust resource to support Sprinklr implementation projects with the following qualifications:

Bachelor s degree in computer engineering , Computer Science, Information Technology, or a related technical field Experience in implementing, configuring, or administering enterprise SaaS, CRM, CCaaS, CX, or customer engagement platforms Strong knowledge of , including REST APIs, authentication mechanisms, webhooks, and troubleshooting integration issues. Hands-on experience with system configuration, workflows, business rules, and application setup - Ability to understand business requirements and translate them into technical solutions and platform configurations.
Good understanding of system architecture, integration design, and data flows JSON, XML, Postman, API testing, and debugging tools Experience working with digital engagement channels such as Voice, Email, Chat, WhatsApp, Social Media, or similar customer service platforms. contact center operations,



customer experience (CX), or CRM processes Basic understanding of SQL, databases, and data mapping/transformation concepts Strong troubleshooting, analytical, and problem-solving skills. requirements gathering, solution design, testing, UAT, and production deployments - Ability to work directly with customers and participate in technical workshops and implementation discussions.
- Strong documentation skills, including requirement documents, configuration guides, and solution design artifacts.
Excellent communication and stakeholder management skills.

Preferred Experience: 3 7 years in implementation, integration, solution engineering, or professional services roles involving enterprise customer engagement, CRM, CCaaS, or SaaS platforms. Experience with platforms similar to Sprinklr will be an added advantage.

Job Responsibility
- Support Sprinklr implementation projects.
- Configure and set u

📌 Implementation Engineer (Hyderabad)
🏢 iSpatial Techno
📍 Hyderabad