Job Description – Business Support Specialist
Job Title: Business Support Specialist
Department: Global Delivery Operations – Business Support Services
Experience Level: Executive / Senior Executive
Location: India (Offshore Support for UK Offices)
Notice Period: Immediate to 30 Days
Job Summary
We are seeking a proactive and detail-oriented Business Support Specialist to join our Global Delivery Operations team. In this role, you will provide high-quality administrative and operational support to our UK business teams, ensuring timely execution of business support activities while maintaining service excellence and compliance with organizational policies.
The ideal candidate will possess strong organizational skills, excellent communication abilities, and experience managing administrative processes in a fast-paced, ticket-based workplace.
Key Responsibilities
- Provide end-to-end administrative support to UK business teams.
- Manage calendars, schedule meetings, and coordinate appointments.
- Arrange domestic and international travel,



including bookings and itinerary management.
- Process expense claims and ensure timely reimbursements.
- Raise Purchase Orders (POs) and process invoices accurately.
- Handle DocuSign requests and support document workflows.
- Create, edit, format, and maintain Microsoft Word and PowerPoint documents in line with brand guidelines.
- Track and manage requests through a ticket-based support system while meeting defined Service Level Agreements (SLAs).
- Coordinate internal meetings, prepare agendas, record meeting minutes, and follow up on action items.
- Communicate professionally with internal stakeholders and ensure adherence to corporate communication standards.
- Prioritize multiple requests effectively to ensure timely service delivery.
- Maintain confidentiality of business and employee information in accordance with data protection policies.
- Follow organizational risk management, compliance, and information security standa

📌 Business Support Specialist (Bengaluru)
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